General

Do you have a retail shop?
No. Our entire range is available exclusively from our web store. We deliver inside 2-3 working days in the UK and a little longer for outside the UK. We do...
Thu, 7 May, 2020 at 3:29 PM
How much is delivery?
Shipping cost depends where you live. Check here.
Thu, 7 May, 2020 at 3:29 PM
Do you deliver outside the UK?
Yes we do. For a full list of shipping destinations check here. Please contact us for a quote if your delivery destination does not appear on the list. ...
Wed, 3 Feb, 2021 at 2:03 PM
How long does delivery take?
For the UK delivery takes 2-3 working days. For other countries please see our guide here. Please note this is a guide and times can be shorter and long...
Mon, 21 Dec, 2020 at 3:25 PM
Can I return something?
Yes, if new and unused in original condition and packaging within 30 days of purchase. We recommend using a tracked and insured service and packing the item...
Mon, 21 Dec, 2020 at 3:26 PM
How do I cancel my order?
Did you make a mistake or change your mind? To cancel your order, please refuse the delivery and return to sender. We will contact you when it comes back. I...
Mon, 21 Dec, 2020 at 3:26 PM
Where is my refund?
To request a refund, go to our refund portal here. If you have an approved refund and have returned something, please allow us 7-10 days to check the item ...
Thu, 7 May, 2020 at 4:20 PM