General

Do you have a retail shop?
No. Our entire range is available exclusively from our web store. We deliver inside 2-3 working days in the UK and a little longer for outside the UK. We do...
Thu, 7 May, 2020 at 3:29 PM
How much is delivery?
Shipping cost depends where you live. Check here.
Thu, 7 May, 2020 at 3:29 PM
Do you deliver outside the UK?
Yes we do. For a full list of shipping destinations check here. Please contact us for a quote if your delivery destination does not appear on the list.
Thu, 7 May, 2020 at 3:29 PM
How long does delivery take?
For the UK delivery takes 2-3 working days. For other countries please see our guide here. Please note this is a guide and times can be shorter and ...
Thu, 7 May, 2020 at 3:29 PM
Can I return something?
Yes, if new and unused in original condition and packaging within 30 days of purchase. We recommend using a tracked and insured service and packing the item...
Thu, 7 May, 2020 at 3:29 PM
How do I cancel my order?
Did you make a mistake or change your mind? To cancel your order, please refuse the delivery and return to sender. We will contact you when it comes back. I...
Thu, 7 May, 2020 at 4:13 PM
Where is my refund?
To request a refund, go to our refund portal here. If you have an approved refund and have returned something, please allow us 7-10 days to check the item ...
Thu, 7 May, 2020 at 4:20 PM